It's the same four steps every time, and you'll know what you're getting at the end of each one.
Interviews
Working sessions with your team to map how the work really happens today, where it gets stuck and what gets done twice.
You get: a shared, accurate picture of current state.
Consent-based interviews · transcript capture
The brief
I turn those conversations into a clear brief: prioritised opportunities, current- vs future-state, scope, and how we'll measure success, presented back for your sign-off before anything is built.
You get: an agreed brief and opportunity matrix.
Analysis · workflow mapping
The build
I deliver the solution: workflow standards, reusable prompt libraries, configured Claude Projects & skills, governance, and working assets, and a person checks everything before it's used.
You get: a working solution + clear documentation.
Claude · Cowork · Code
Handover
I train your team and AI champions and leave editable SOPs and a runbook, so you own and run it without me, then we track benefits against the baseline and prioritise what's next.
You get: a team that can run it without me, and before-and-after numbers to show what changed.
Training · SOPs · benefits tracker