AI consulting for recruitment agencies · Melbourne

Give your consultants their day back for candidates and clients.

An audit looks at where your team's week actually goes, from job ads written from scratch to interview notes typed up twice and the same details copied into the ATS, and puts a figure on each change, worked out from your own hours and rates, with every decision about a candidate staying with a recruiter.

Where the week goes

Some of the jobs that keep coming round in an agency.

Most consultants didn't get into recruitment to update a database, and yet more often than not that's where a good chunk of the day ends up, a few minutes at a time.

Job ads from scratch

Every brief gets its own ad, written by whoever took the job, so the tone and the quality depend on the consultant and most of them need a heavy edit before they go live.

Interview write-ups

Notes taken in the interview, then written up again for the file and again for the client, and the structure changes from one consultant to the next.

Keeping the ATS up to date

The same details copied from email and notes into JobAdder or Bullhorn, which is pure double handling and usually where the mistakes creep in.

Hiring manager updates

Where the role's up to, who's in the mix and what happens next, written from scratch each time a client asks, and it's the first thing to slip when a desk gets busy.

Scheduling and chasing

Lining up interviews across a candidate's diary and a hiring manager's, then chasing the feedback afterwards, one email at a time.

Keeping candidates in the loop

The acknowledgement, the "not this time" and the "still waiting on the client" emails, which matter a lot to the person on the other end and tend to be the ones that don't get sent.

Most agencies I talk to are running an ATS (JobAdder, Bullhorn, Vincere or similar), LinkedIn Recruiter, Microsoft 365 and a booking tool of some kind. The audit works on top of what you've already got, and doesn't ask you to change any of it.

The line that doesn't move: AI in an agency drafts the job ads, the interview write-ups and the client updates, and leaves every decision about a candidate with the recruiter. It never screens, ranks or shortlists anyone, a write-up only ever records what the candidate showed against the role, and candidate information stays inside tools that are approved for it.

A mock-up audit

What the report looks like.

It's built from one of my demonstration projects, and the money at the end uses the same arithmetic as the 6-minute check.

A 12-person permanent recruitment agency

Two directors, eight consultants and two in support, placing office and professional roles, on one ATS, LinkedIn Recruiter and Microsoft 365, and an agency that's tried an automation tool before which nobody ended up using.

What the interviews found

  • AcquisitionTime sinkJob ads are written from scratch. A different style for every consultant, and most need a heavy edit before they're posted.
  • AcquisitionQuality riskNobody checks the ads for wording that puts people off. Requirements that aren't really requirements, and phrasing that quietly narrows who applies.
  • DeliveryTime sinkInterview notes are written up twice. Once for the file and once for the client, in whatever shape the consultant prefers.
  • DeliveryTime sinkThe same details go in three places. Email, notes and the ATS, by hand, and the ATS is the one that ends up out of date.
  • DeliveryQuality riskHiring manager updates depend on who's busy. Some clients get a note every few days and some hear nothing until they chase.
  • SupportTime sinkInterviews are scheduled by email. Back and forth across two diaries, then the feedback chased by hand afterwards.
  • SupportQuality riskWhen a good consultant leaves, their way of working leaves with them. The best ads and the best write-ups are sitting in one person's sent items.

Where each one sits

Quick winsHiring manager updates and job ads, drafted from the brief and the ATS for the consultant to check and send, with a check for wording that puts people off.
Big swingsInterview write-ups drafted from the consultant's own notes, in one standard shape the client sees every time, and kept to what the candidate actually showed.
Nice-to-havesInterview scheduling and feedback chasing, and the candidate emails, once the templates are written.
DeprioritiseAnything that screens, ranks or shortlists a candidate. That stays with a recruiter, so the audit leaves it out of the sums.

The plan

  1. First month: hiring manager updates, because nothing in them is a decision about a candidate, which makes them the easiest place to show the team it works after the last tool didn't.
  2. Months two and three: job ads and interview write-ups, piloted on two or three desks that want to try it before anybody's asked to change how they work.
  3. After that: scheduling and the ATS, once the firm's seen the first two working and trusts them.

What it's worth

60 hours a week across the team on the jobs above
× $50 an hour, what that time costs the business
× 46 working weeks
= $138,000 a year spent on it
× 20% to 40% that's realistically recoverable
= $28,000 to $55,000 a year*, or 550 to 1,100 hours

* Figures are illustrative, worked out from the assumptions above and the same 46 working weeks and 20% to 40% that the 6-minute check uses.

Questions recruiters ask

Before you book anything.

Will AI be screening or ranking our candidates?

No, and the audit won't recommend anything that does. AI can draft the ad, write up the interview from your notes and put the client update together, and a recruiter decides who goes forward, every time.

Does it work with JobAdder, Bullhorn or Vincere?

The audit doesn't change your systems at all. It looks at what your consultants do around them, and any recommendation has to work with the ATS and the tools you're already using.

What about candidates' personal information?

Anything I recommend has to keep candidate information inside tools that are approved for it, with nothing pasted into a personal or free AI account, and the audit says plainly where a job shouldn't go anywhere near an AI tool at all.

We tried an automation tool before and nobody used it. Why would this be different?

That tends to happen when a tool goes in without anyone changing the way the work's done around it, which is why the audit starts from your consultants' week and not from a product. The plan starts with the job that carries the least risk, on the desks that want to try it, so the team can see it working before anybody's asked to change.

What's in the report?

Where the week goes, written up from the interviews, then each workflow that's worth changing with a figure on it, worked out from your own hours and rates, the ones AI should stay away from and why, and a plan for the next few months ranked by effort and by what each change is worth.

Do I have to hire you to build anything?

No. The report's yours, and it's written so that you or anyone else can run with it. If you do bring me back for a build inside 60 days, the audit fee comes off it.

Do we need to be using AI already?

No. Plenty of the firms I talk to are using it in bits and pieces or not at all, and that's fine, because the audit starts from where your week goes and not from the tools.

How long does it take?

That mostly depends on your diary and how many of the team I'm talking to, so I'll give you dates on the call rather than guess here and get it wrong.

What happens to what we tell you?

The interviews are recorded so that nothing gets lost, the recordings and notes are only used for your audit, and nothing about your business gets published without your written OK, the case study included.

How the audit works

Two steps, and the first one's free.

The 15-minute call tells you whether an audit's worth doing at all. The audit tells you what to change, and what each change is worth on your own figures.

  1. An interview with you, about an hour, then 45 minutes each with up to three of the people who actually do the work, all of it recorded so that nothing gets lost.
  2. A written report on where the week goes, which workflows are worth changing and what each one's worth, worked out from your own hours and rates, and which ones AI should stay well away from.
  3. A debrief where I walk you through it, with everything ranked by effort and by what it's worth, and a plan for the next few months.
  4. After that it's your call whether you run the plan yourself, hand it to someone else, or bring me back to build it.

$1,500

+ GST · Founding audit

Three founding audits at $1,500 + GST. Once they're gone, audits move to standard rates.

That covers the interviews, one written report and one debrief. In return I ask for an anonymised case study and half an hour of feedback on how it went, and if you go ahead with a build inside 60 days the fee comes off it.

Who it's for

Firms of about five to thirty people.

It suits a business where the principals are still close enough to the work to know where the week's going, where the same jobs keep coming round, and where somebody's already wondering whether AI could take some of it off the team's plate.

Who you'd be dealing with

Dave Richardson, QuantAI, Melbourne.

I build and run my own businesses on this (noomoo, CarbonCut, and the sales and marketing system that runs across them), so when I suggest a change to the way your team works I've a fair idea of what it takes to keep it running once I've gone.

The audit is me doing the interviews, me writing the report and me in the room for the debrief, and every figure in it is worked out from what you and your team tell me, not from somebody else's survey.

Start with the check, or a 15-minute call.

The check takes about six minutes and shows you what the repeat work is costing before you spend anything on AI. The call is free, and I'll tell you straight whether there's anything worth doing.